Wrong item delivered? So complain like this

Before the festive season, Flipkart Big Billion Days Sale 2024 and Amazon Great Indian Festival Sale 2024 have started. If you also like to do online shopping but the wrong product has come home in the sale, then there is no need to worry. Today we will explain to you how you can get money back for your wrongly delivered product. To return the product and get a refund of the money, you just have to keep some important things in mind. Let us know how you can register your complaint.

Flipkart Sale-Amazon Sale 2024: Complain like this
Whenever you order a product on Amazon or Flipkart, before that, definitely check how many days of replacement guarantee is available on that product. If you have ordered a product which comes with no replacement, then in this case you have no chance of getting money. But if your product comes with a 7 or 10 day replacement guarantee, then you can return the product. You will get the money after the product is returned.

If your complaint is not being heard after complaining to customer care, then you can take the help of Consumer Protection Act. You can file a complaint against the company in the consumer forum. You can register your complaint by calling the National Consumer Helpline number 1800-11-4000 and 1915.

A copy of the bill, warranty or guarantee documents etc. will also have to be attached with the complaint. You can also file a complaint through this link of Department of Consumer Affairs https://consumerhelpline.gov.in/user/.